Cancellation policy2018-07-31T07:20:12+00:00

Cancellation policy

You can cancel your contract within fourteen days (14) without specifying the reason.

The period begins upon receipt of the complete order by the customer-consignee or a third person defined by the customer.
To exercise your right of cancellation, you must notify to us, the

Taste Hellas Ltd.
Blvd. P. Evtimyi 16A/fl2
BG-1000 Sofia
Phone: +30-2313 052 103

with a clear statement (eg by post, or email) your decision to withdraw this contract.
In order to maintain the cancellation deadline, it is enough if you send the message regarding the cancellation before the end of the deadline.

Cancellation Consequences

If you cancel this contract, we have to return to you all relevant payments received from your side including the delivery costs (with the exception of any additional costs arising due to the fact that you chose a type of delivery other than the standard one) immediately at the latest within fourteen days from the date we received your notice about the cancellation of this contract.

For the return of the payment we will use the same method of payment that you used for the initial transaction, unless we have explicitly agreed otherwise with you; in any case you will not be charged with any fees for the refund. We may withhold the reimbursement until we have received the goods back or until you provide evidence that you have returned the goods, whichever case preceeds.

The goods must be promptly returned to our distribution center

Vigor Logistics OOD
Mesta 18
BG-2850 Petrich

and in any case not later than fourteen days from the date you notified us about the cancellation of this contract. The deadline is met if you send back the goods before the expiration period of fourteen days. You bear the direct cost of returning the goods.

You only need to pay for any undermined value of the goods, if after a check it is proven that the loss of value is due unsuitable handling and affects the nature, characteristics and function of the goods.

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

Privacy Settings

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.

These cookies are necessary for the website to function and cannot be switched off in our systems.

We use WooCommerce as a shopping system. For cart and order processing 2 cookies will be stored. This cookies are strictly necessary and can not be turned off.
  • woocommerce_cart_hash
  • woocommerce_items_in_cart

In order to use this website we use the following technically required cookies

Decline all Services
Accept all Services